Privacy Policy

Last updated: June 24, 2026

1. Introduction

Rapid North ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at saas.rapidnorth.com or engage with our SaaS growth services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, company name, job title, SaaS metrics (such as MRR range), and other business information you voluntarily provide when booking a Growth Audit or filling out a form.
• Usage Data: Browser type, operating system, pages visited, time spent on pages, referring URLs, and other diagnostic data collected automatically.
• Cookies and Tracking: We use cookies, pixels (including the Meta/Facebook Pixel and Google Analytics), and similar technologies to track activity on our website and improve our services.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and growth services
• Process and manage your Growth Audit bookings and consultations
• Prepare preliminary growth scans and audit reports for your SaaS business
• Send you communications related to your inquiry, booking, or ongoing engagement
• Improve our website, marketing, and client experience
• Run targeted advertising campaigns (e.g., via Google Ads, Meta/Facebook Ads, LinkedIn Ads)
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party tools we use to operate our business (e.g., Calendly for scheduling, CRM platforms, email marketing tools, analytics services, project management tools).
• Advertising Partners: Platforms like Google, Meta/Facebook, and LinkedIn for retargeting and advertising purposes.
• Legal Requirements: When required by law or to protect our rights.

5. Cookies & Tracking Technologies

Our website uses cookies and tracking pixels to understand how visitors interact with our site. This includes:

• Google Analytics for website usage data and audience insights
• Meta (Facebook) Pixel for advertising measurement and retargeting
• First-party cookies for session management and user preferences

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, maintain our business relationship, or as required by law. Growth Audit data and engagement records are retained for the duration of our working relationship and for a reasonable period thereafter.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a supervisory authority

8. Third-Party Links

Our website may contain links to third-party websites and services (e.g., Calendly, LinkedIn, analytics dashboards). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers.

11. Children's Privacy

Our services are designed for business professionals and SaaS companies. They are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us through our website or by booking a call at saas.rapidnorth.com/book-a-strategy-call.